Bajimat Privacy Policy — How We Protect Your Data

Bajimat ("we", "us", "our") operates the online gaming platform at bajimat.pro. This Privacy Policy explains how bajimat collects, uses, stores, and protects the personal information of players and visitors who use the platform.

We take privacy seriously. When you register with bajimat, deposit funds, play games, or simply browse the site, you share information with us. This policy is our commitment to being transparent about what we do with that information and to giving you meaningful control over your own data.

By using bajimat, you agree to the practices described in this Privacy Policy. If you do not agree, please stop using the platform and contact support to close your account. This policy should be read alongside bajimat's Terms and Conditions.

Bajimat collects personal data in three main ways: information you provide directly, information collected automatically when you use the platform, and information received from third parties such as payment processors and identity verification services.

Bajimat does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or responsible gaming obligations.

Bajimat uses the personal data we collect for the following purposes:

• To create and manage your bajimat account and verify your identity.
• To process deposits, withdrawals, and other financial transactions.
• To provide customer support and respond to your enquiries.
• To detect and prevent fraud, money laundering, and other illegal activity.
• To comply with legal and regulatory obligations, including anti-money laundering (AML) requirements.
• To personalise your experience on bajimat, including game recommendations and relevant promotions.
• To send you account-related notifications such as deposit confirmations and security alerts.
• To send marketing communications, where you have given consent or where we have a legitimate interest to do so.
• To monitor and improve the performance and security of the bajimat platform.
• To fulfil our responsible gaming obligations, including monitoring for signs of problem gambling.

Bajimat processes your personal data on one or more of the following legal grounds:

• Contract performance — processing is necessary to provide the bajimat service you have signed up for, including account management and payment processing.
• Legal obligation — bajimat is required by law to collect and retain certain data, including identity verification records and transaction histories, for AML and regulatory compliance purposes.
• Legitimate interests — bajimat has a legitimate interest in preventing fraud, securing the platform, and improving our services, provided these interests are not overridden by your rights.
• Consent — for marketing communications and non-essential cookies, bajimat relies on your explicit consent. You can withdraw consent at any time.

Where bajimat relies on legitimate interests as the legal basis for processing, we carry out a balancing test to ensure that our interests do not override your fundamental rights and freedoms.

Bajimat does not sell your personal data. We share data only in the following limited circumstances:

• Payment processors (bKash, Nagad, Rocket) — to process your deposits and withdrawals. These providers are bound by their own privacy policies and data security standards.
• Identity verification providers — to complete KYC checks as required by our operating licence and AML obligations.
• IT and platform service providers — companies that help us operate the bajimat platform, including hosting, analytics, and security services. All such providers are contractually required to handle your data securely and only for the purposes we specify.
• Regulatory and law enforcement authorities — where bajimat is legally required to disclose information, for example in response to a court order or regulatory investigation.
• Responsible gaming organisations — in limited circumstances where we have a duty of care obligation to share information to protect a player's wellbeing.

Bajimat uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players use the site. Cookies are small text files stored on your device when you visit bajimat.pro.

The types of cookies bajimat uses:

• Essential cookies — required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled.
• Functional cookies — remember your preferences such as language settings and display options. These improve your experience but are not strictly necessary.
• Analytics cookies — help bajimat understand how players navigate the site, which games are most popular, and where technical issues occur. This data is aggregated and anonymised.
• Marketing cookies — used to show you relevant promotions on bajimat. These are only set with your consent.

You can manage your cookie preferences through your browser settings. Note that disabling essential cookies may prevent some parts of bajimat from working correctly.

Bajimat retains your personal data for as long as your account is active and for a period after account closure as required by law and our operating obligations. Specific retention periods are as follows:

• Account and identity data — retained for a minimum of 5 years after account closure, as required by AML regulations.
• Transaction records — retained for a minimum of 5 years from the date of each transaction.
• Support communications — retained for 2 years from the date of the last interaction.
• Technical and usage data — retained for up to 13 months from collection, after which it is anonymised or deleted.
• Marketing consent records — retained for as long as you remain a bajimat player, plus 1 year after account closure.

When data is no longer required, bajimat securely deletes or anonymises it so that it can no longer be linked to you as an individual.

As a bajimat player, you have the following rights in relation to your personal data. To exercise any of these rights, contact bajimat support at [email protected]. We will respond within 30 days.

Bajimat implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, or disclosure. These include:

• TLS encryption for all data in transit between your device and bajimat's servers.
• AES-256 encryption for sensitive data stored in our databases.
• Multi-factor authentication options for player accounts.
• Regular security audits and penetration testing of the bajimat platform.
• Strict access controls — only authorised bajimat staff can access personal data, and all access is logged.
• Automated fraud detection systems that monitor for unusual account activity.

While bajimat takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. If you suspect your bajimat account has been compromised, contact support immediately and change your password.

Bajimat is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not use bajimat or provide any personal information to us.

If bajimat becomes aware that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered with bajimat, please contact support at [email protected] so we can investigate and take appropriate action.

Bajimat may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "last updated" date at the top of this page.

For significant changes that materially affect how we use your data, bajimat will notify registered players by email at least 7 days before the changes take effect. Continued use of bajimat after the effective date of any changes constitutes your acceptance of the updated policy.

We encourage you to review this Privacy Policy periodically to stay informed about how bajimat protects your information.

If you have any questions, concerns, or requests relating to this Privacy Policy or how bajimat handles your personal data, please get in touch with our support team. We are available 24 hours a day, 7 days a week.

• Email: [email protected]
• Live chat: available directly from the bajimat platform
• FAQ: /faq

For questions about your rights under this policy, please include "Data Rights Request" in the subject line of your email so we can route your enquiry to the right team quickly.